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As you understand, we do not charge for our providers, nor can we take any gratuities. However, we'd drastically appreciate it if you might have a instant to share your encounter with our solutions on copyright .
Ringrazio for each l'aiuto, ma ho deciso di lasciare andare. Ho speso i soldi che avevo sul conto e non voglio utilizzarlo più, visto che non mi lasciano cancellare l'account.
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I’m sorry to listen to that you simply were not completely pleased with your connection with our colleagues in the Online Chat. From what I am able to see, our workforce has regularly offered you with precise information and facts concerning your verification When asked for.
An initiative we launched Using the objective to create a global self-exclusion system, which enables vulnerable players to block their use of all on the net gambling opportunities.
Be sure to know that the KYC system is a crucial Section of making sure that The cash is sent for the rightful proprietor. Considering that casinos simply cannot bodily verify Each individual player in person, this method is the most effective way for gambling establishments to safeguard both equally gamers and by themselves.
La preghiamo di fornirci i suoi dati di contatto, in modo da poter verificare lo stato delle sue richieste di prelievo e analizzare le interazioni avute con il nostro servizio di assistenza clienti.
As I've checked, the copyright remains to be lacking. The person uploaded a questionnaire as opposed to the asked for doc. It ought to be an Formal doc that confirms card possession.
Thanks greatly for submitting your grievance. I’m actually sorry to listen to about The difficulty you might be facing together with your account. I wholly understand how irritating verification may be, especially when you’re eagerly waiting to accomplish your transaction.
Thanks a great deal for submitting your complaint. I’m sorry to hear about your issue. I realize your irritation regarding your account and the problems you've got confronted.
For deposits and withdrawals, you'll want to only use lender accounts and bank cards held in your personal name. If you don't do this, you could get into problems when looking to generate a withdrawal.
Ciao, ho inviato tutti i documenti che mi hanno richiesto,tra cui : una foto della patente, una foto fronte e retro della Postepay e owing autoscatti avendo in mano la patente e la Postepay. Credo che non mi sia stato approvato niente poiché mi richiedono di rimandare i documenti.
The player from Italy had requested a withdrawal below two months ahead of distributing this complaint. clicca qui The payment had not been processed however. The Grievances Group experienced reviewed your situation and determined the casino did not breach any phrases through the withdrawal system. It absolutely was famous that the player experienced canceled multiple withdrawal requests, which reset the processing timeline.
We're extending the timer by 7 days. Be sure to, be aware that in the event you are unsuccessful to reply within the presented time period or don’t need any even more guidance, We'll reject the grievance.